Front Desk/Call Center Specialist
Be part of a patient-focused team, offering competitive hourly pay and growth. Requires 3+ years of service experience, computer skills, and strong communication.
Role Responsibilities
The Front Desk/Call Center Specialist role involves handling multi-line calls, scheduling appointments, and supporting patient registration and insurance verification for medical services.
Daily responsibilities include using computer systems, interviewing patients over the phone, and guiding them through appointment and policy procedures efficiently and empathetically.
Professionals in this position operate EPIC software, accurately capturing and relaying medical information, and ensuring patient records are complete and compliant with organizational policies.
Additionally, they verify insurance eligibility, process authorizations for services, and help patients understand deposit requirements based on established financial policy guidelines.
The position is flexible, with a per diem shift schedule requirement averaging three shifts weekly, including weekend and holiday flexibility to meet business needs.
Benefits of the Role
This opportunity offers a generous hourly wage of $34.64, along with exposure to a reputable healthcare system that values diversity, inclusion, and professional growth.
Working per diem provides excellent work-life balance, allowing you to flex your schedule while gaining valuable experience in both front desk and call center operations.
Posibles inconvenientes
The role demands schedule flexibility and may require work on weekends and holidays, which could challenge those seeking traditional weekday hours or reliability in shift planning.
Employment includes passing a criminal background check, a pre-employment physical, and complying with all health and drug-free workplace policies, presenting additional onboarding steps.
Final Thoughts
If you have strong customer service abilities, technological proficiency, and are comfortable with shifting schedules, this per diem specialist role offers competitive pay and professional growth in a rewarding field.
